Shipping policy
This policy is applicable to orders shipped to the United States. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store, you accept the policies contained herein.
A. SHIPPING COSTS Free Shipping on all Orders to the United States.
B. TRANSIT, HANDLING & ORDER CUT-OFF TIME
- In general, shipments are in transit for 5 – 10 days (Monday to Friday).
- Order cut-off time will be 12:00 PM ET (Eastern Time).
- Order handling time is 1 - 2 business days (Monday to Friday).
C. TRACKING Once your order has been shipped, you will receive an email with a tracking link. This allows you to easily track your order and see the estimated delivery date.
D. CHANGE OF ADDRESS We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at info@nestcookware.com
E. CANCELLATIONS If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
F. PARCELS DAMAGED IN TRANSIT If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Customer Support: 24/7 Email: info@nestcookware.com Address: Dorpsstraat 55, Bruchem, 5314 AD, The Netherlands.
Company name: VDG B.V. Registration number: 98701762 VAT number: NL868605244B01